Have you ever had a bad hotel experience? Whether you booked the wrong dates or you were overcharged on the bill, mistakes can happen but it can leave you feeling irritated for the rest of your getaway. With some organisation, you can avoid these common mistakes and enjoy your getaway. Let’s share some tips on how to navigate your hotel stay with ease for a hassle-free experience.
1) Double Check Your Booking Confirmation
Once you book your stay, your booking confirmation is often sent to your email. In some cases, you may not have access to the internet, so it’s a good idea to take a screenshot of it on your mobile phone or print it out for quick access. Double-check the dates on your booking confirmation well in advance. If you notice that the dates are wrong, most hotels offer a free cancellation policy until a certain date before check-in. If your booking doesn’t have this policy or you need to cancel it last minute, you may be charged a fee, a percentage of the booking or the full amount.
2) Make Special Requests
If you have any special requests, for instance, food allergies, accessibility requirements, specific room preferences, cribs/extra beds for young children or an early check-in, let the hotel know beforehand if you haven’t already. Also, be mindful that your hotel may charge a small fee for an early check-in. Before heading off on your getaway, check if the hotel offers free WiFi and car parking to avoid disturbance later on.
3) Familiarise Yourself With The Hotel’s Policies
During your stay, familiarise yourself with the hotel’s policies. Check the times for breakfast if it is included in your booking. Generally, breakfast is served between 7 am and 10 am. In addition, take note of the check-out times, which are 11 am or noon for most hotels. If you plan on having dinner in the hotel, check the serving times as they can vary from hotel to hotel. You can book a table in advance to avoid waiting times.
4) Pack All Your Belongings
There is nothing worse than getting home from a getaway and realising you left a valuable item back at the hotel. Before you check out, make sure that you pack all of your belongings. Most hotel rooms have a safety deposit box to keep valuable items in, guests may forget to empty it if they are in a rush. To ensure you haven’t forgotten anything, make a packing list and tick off items as you pack them.
5) Check Your Bill
Before leaving the hotel, make sure to check your bill to ensure all charges are correct. Addressing any problems with the bill before your departure saves you the hassle of contacting the hotel later. For guests on a tight schedule, most hotels nowadays offer express check-out to avoid the queue at the reception desk. Simply, drop your room key in the designated box for a smooth and quick departure.
Book Your Hotel Stay at The Lion Hotel
For a hassle-free hotel stay in Belper, visit the Lion Hotel. We’re located in the town centre and a 5-minute walking distance from Belper train station. For your convenience, free parking is open to our guests on a first-come, first-served basis and express check-out is available upon departure. During your stay with us, dine in our restaurant or visit our hotel bar for live music nights and a drink or two.
If you’re visiting Belper this summer, book your stay with us. We would be happy to arrange any special requests and answer any enquiries. Our friendly reception team is just a phone call away. Call us on 01773 824033 or submit an enquiry form today. We look forward to welcoming you!